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Shipping


EFFECTIVE DATE: January 28th, 2022


Welcome to MFS Supply LLC’s (“MFS Supply”) website, www.MFSSupply.com. Some purchases are eligible for free shipping, as explained on the product’s webpage, or if the order total exceeds $300 and the items are not excluded from this free shipping option. If your order contains over $300 of small parcel products, your order will be eligible for free shipping via FedEx Ground® and the free shipping discount will automatically be applied at checkout. Free shipping is only for delivery addresses located in the lower 48 states.


For purchases that are not eligible for free shipping, the shipping and delivery options are below and, during checkout, you will be asked your shipping and delivery preferences: MFS Supply’s shipping fees are independent of each other, but shipping fees will be calculated together at checkout. Depending upon the items you are purchasing, your order may have multiple shipping costs applied at checkout. MFS Supply may choose to ship your order via LTL for various reasons. LTL does not qualify for free shipping.

SMALL PARCEL

Small parcel products are items able to ship via Federal Express (FedEx). These items are eligible for our free shipping at $300/order program unless otherwise excluded.


FedEx orders will be shipped out of MFS Supply’s Ohio or Georgia warehouses.

  • For any orders that total less than $300 in small parcel products, the shipping cost will be calculated for the customer during checkout and the cost will vary by method selected and delivery address
  • • Small parcel items that we carry in stock will be shipped out same day if the order was placed by 4:00 pm EST, Monday through Friday. Orders placed after 4:00 pm EST or on non-weekdays will be shipped the following weekday
  • Delivery via USPS and FedEx should be between 1-3 days. You can view our FedEx shipping map here.
  • For small parcel products ONLY:
    • For pickups at our Solon, Ohio Warehouse you may pick up between 8:00 am and 5:00 pm EST, Monday through Friday
    • For pickups at our Atlanta, Georgia Warehouse you may pick up between 8:00 am and 5:00 pm EST, Monday through Friday

PLEASE NOTE: Customer picking up orders must bring a valid receipt or order confirmation for the order they are picking up. Please allow 1 hour between placing your order and picking it up.(knockdown cabinets require 1-2 business days between placement of order and pick-up)

HVAC

Shipping cost for HVAC products is a flat cost of $75. This $75 covers all HVAC items added to your cart (not $75 per HVAC item).

PTAC

Shipping cost for PTAC products is a flat cost of $60. This $60 covers all PTAC items added to your cart (not $60 per PTAC items).

Cabinets & Cabinet Refacing:

Cabinetry and cabinet refacing cannot currently be purchased directly through mfssolutions.com. One of our sales representatives will walk you through your shipping options for these programs.

LESS THAN TRUCKLOAD FREIGHT SHIPPING (LTL)

Specific large products and large orders of products placed on www.mfssupply.com may ship LTL. The cost of the LTL shipment will depend on carriers rates and will be passed on to the customer.

RISK OF LOSS

Title and risk of loss passes to you upon delivery to the shipping address specified by you when you place your order and you are solely responsible for providing the correct delivery address

CONTACT

If you have questions about this Shipping Policy, please contact MFS Supply as follows:

CALLING: 800.607.0541 - toll free or 440.248.5300 - local
EMAILING: customerservice@mfssupply.com
WRITING:
MFS Supply LLC
Ohio/Headquarters
31100 Solon Rd Ste 16
Solon, OH 44139
Click Here To Download MFS Supply LLC's Shipping Policy